All returns require preauthorization and must be accompanied by an RMA# (return merchandise authorization number).

To request an RMA#: Email Us

If we shipped you the wrong product or it arrived defective or damaged, we will send a replacement at no charge or refund the full purchase price, provided the item is returned to us in its original packaging.

If you ordered the wrong item, wrong amount, or simply changed your mind, we will refund the purchase price minus the shipping cost, provided the item is returned to us in its original packaging.

Once we receive your return, we will process your refund and issue a credit. If you paid by credit card, the credit will be applied to your credit card account. If you paid with PayPal, we will refund your PayPal payment.

You may cancel your order up to 15 days after receipt, commencing on the day after you have received the goods.

All returns should be sent to the following address:

EXOTIC SEEDS Ltd
Marina Bordne
res.area Lazur. bl.127, apt. 2
Burgas 8000
Bulgaria